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Global Head of Risk and Compliance

  • :
  • : Permanent
  • : Singapore
  • : eCommerce / Online Payments


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Risk Management Credit Risk Enterprise Risk Management Payment Systems Electronic Payments Payments Regulatory Compliance

Job Specification

The Head of Risk and Compliance is based in Singapore. You will own and lead the changes in all risk-related behaviours and partner all business areas to champion the introduction of processes that challenge, test and validate the risk framework and control environment. The role will also be the industry best practice advisor and assist the Exec Management team. This role also ensures that risk governance is applied; this will include activities like formulating a risk philosophy, defining the organization’s risk appetite and building risk-based improvement and assurance processes 

This is a high visibility / high impact role that requires an experienced Senior Risk & Compliance / Head of Risk Management with hands-on effectively managing risk and analytics through the whole cycle of payments from customer onboarding, customer management & portfolio management (including Basel / IRB), arrears management (inc IFRS 9 loss and provisioning), stress-testing and operations strategy. 

Risk Management

  • To build enterprises risk management framework and its effectiveness-covering Merchants, Credit, IT, Security, Fraud, Legal and Regulator, reputational and other risks at a global level.
  • Provide independent guidance on projects to identify, quantify and recommend risk reduction strategies globally.
  • Build robust proactive risk mitigation processes in partnership with businesses covering present and future scenarios.
  • Put in mechanisms to respond swiftly to any cases of fraud displaying a zero-tolerance policy
  • Be responsible for performing analysis and review of risk management, compliance monitoring and to implement a control framework and processes for compliance.
  • Proactive monitoring of central and local business monitoring to support risk reduction and identify integrity issues.
  • The delivery of accurate and concise business intelligence related to risk trending.
  • Background in data analytics and demonstrable track record of producing and improving Risk Analytics to make better business decisions.
  • Experienced at writing credit and lending policies
  • Risk Transformation experience - delivering projects to improve


  • To be the primary point of contact in the Compliance function for the regional headquarters and local country hubs.
  • To provide advice, facilitate stakeholder management for the Compliance function, and conduct/prepare Compliance Risk Assessments and Management Information (CRA/MI) to Executive Management.
  • To take ownership of oversight of country Compliance for regional hubs across South-East Asia
  • Areas of coverage include Technology Compliance, Regulatory Compliance (Country and Regional) and corporate adherence to internal onboarding / KYC policies and procedures.

Key desired experience:

  • Stakeholder management skills
  • Presenting complex regulatory issues and solutions to Exec Management in succinct and easy to digest form.
  • Ability to prioritise work and weight projects based on the impact upon the business.
  • Demonstrable people, process and project management skills.
  • Strong background and experience dealing with the local regulator desirable.
  • Demonstrable experience at senior management level working in an international environment.
  • Experience in payments / banking / credit / ecommerce / FinTech industry.
  • Demonstrable experience in developing, implementing and managing an effective controls environment.
  • Excellent organizational skills with the ability to set priorities and to deliver simultaneously on several projects.
  • Strong presentation, training and reporting skills.
  • Attention to detail.
  • Ability to think ahead and be agile in a constantly changing industry and company.
  • Well able to work independently as well as part of a team.



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